Australian Seniors Health Insurance Review: Is It Worth It in 2025?
Our expert's review of Australian Seniors
Australian Seniors provides a comprehensive health insurance offer tailored for older Australians, combining multiple tiers of Hospital and Extras cover. Members can select from Bronze Plus, Silver, Silver Plus, and Gold Hospital, each with expanding treatments and benefit inclusions, as well as four levels of Extras—offering up to 70% back on key services and substantial annual limits (e.g., dental up to $1,000). Excess options range from $500 to $750 per person, with a maximum annual excess per couple/family, and no excess for dependants under 21. Ambulance cover is fully included, and most waiting periods are industry-standard (e.g. 2 months generally, 12 months for pre-existing/pregnancy/major dental). Unique to Australian Seniors is the Accidental Injury Benefit granting higher cover after accidents and a strong nationwide agreement hospital network that helps limit out-of-pocket expenses. Pricing is competitive, though exact premiums require a quote based on personal variables. While lacking independent customer reviews or Trustpilot data, the product design and integrations (notably with nib) indicate solid market practices and reliability. Australian Seniors is best suited to retirees and older adults seeking clear options and broad hospital/extras protections with flexible cost structures.
- ✅Four tiers of flexible Hospital cover with expanding benefits
- ✅Up to 70% back on Extras with high annual limits
- ✅Comprehensive ambulance cover in all products
- ✅Single hospital excess for each member per year
- ✅Strong agreement hospital/First Choice provider networks
- ✅Immediate cover for Accidental Injury
- ✅No excess for dependants under 21 years
- ❌No public customer reviews or Trustpilot rating
- ❌Major dental and hearing aids require long waiting periods
- ❌No published pricing or premium guides
- ❌Some services excluded depending on plan
- ❌Potential out-of-pocket costs in non-agreement hospitals
- ✅Four tiers of flexible Hospital cover with expanding benefits
- ✅Up to 70% back on Extras with high annual limits
- ✅Comprehensive ambulance cover in all products
- ✅Single hospital excess for each member per year
- ✅Strong agreement hospital/First Choice provider networks
- ✅Immediate cover for Accidental Injury
- ✅No excess for dependants under 21 years
Our expert's review of Australian Seniors
- ✅Four tiers of flexible Hospital cover with expanding benefits
- ✅Up to 70% back on Extras with high annual limits
- ✅Comprehensive ambulance cover in all products
- ✅Single hospital excess for each member per year
- ✅Strong agreement hospital/First Choice provider networks
- ✅Immediate cover for Accidental Injury
- ✅No excess for dependants under 21 years
- ❌No public customer reviews or Trustpilot rating
- ❌Major dental and hearing aids require long waiting periods
- ❌No published pricing or premium guides
- ❌Some services excluded depending on plan
- ❌Potential out-of-pocket costs in non-agreement hospitals
- ✅Four tiers of flexible Hospital cover with expanding benefits
- ✅Up to 70% back on Extras with high annual limits
- ✅Comprehensive ambulance cover in all products
- ✅Single hospital excess for each member per year
- ✅Strong agreement hospital/First Choice provider networks
- ✅Immediate cover for Accidental Injury
- ✅No excess for dependants under 21 years
- What does Australian Seniors health insurance cover?
- What is the price of Australian Seniors health insurance in 2025?
- Is Australian Seniors health insurance accessible to new arrivals?
- Does Australian Seniors health insurance cover seniors?
- How does reimbursement work with Australian Seniors?
- How to contact Australian Seniors health insurance?
- Australian Seniors Promo Codes
- FAQ
- On the same topic
Why trust HelloSafe?
Why trust HelloSafe? HelloSafe is a leading global expert in health insurance, helping over a million users every month find the right cover. Our specialists have reviewed policies from over 35 insurers across Australia, carrying out an in-depth analysis of benefits, prices and quality of service.
What does Australian Seniors health insurance cover?
Australian Seniors provides flexible hospital and extras covers designed for mature Australians, from basic public hospital plans to comprehensive Gold and Top Extras. Hospital covers include strong private patient benefits and unlimited ambulance, with excess options to manage premiums. Extras shines with dental and optical limits and unique services like preventative health, but hearing and psychology are only in higher tiers. All covers feature straightforward % back on eligible claims and a broad choice of providers. Limitations include some category gaps in lower tiers and waiting periods for major dental, aids, and pre-existing conditions.
Important
for you to easily compare and make your choice, we have added a column with what the public health system reimburses.
Routine medical care
Garantie | Medicare | Bronze Plus Hospital / Essentials Extras | Silver Hospital / Active Extras | Silver Plus Hospital / Advantage Extras | Gold Hospital / Top Extras |
---|---|---|---|---|---|
Médicaments sur ordonnance | par défaut (PBS, co-payment applies) | non couvert | non couvert | $250/an (Active Extras) | $500/an (Top Extras) |
Hospitalisation | 100% Chambre commune, séjour public illimité | 100% Chambre standard, jours illimités | 100% Chambre standard, jours illimités | 100% Chambre standard, jours illimités | 100% Chambre privée/contrat, jours illimités |
Transport ambulancier | par défaut (state-based, often partial) | 100% Illimité, période : par année | 100% Illimité, période : par année | 100% Illimité, période : par année | 100% Illimité, période : par année |
Soins à domicile | par défaut (public schemes, limited scope) | non couvert | non couvert | non couvert | non couvert |
Analyse de laboratoire | 100% Si Medicare-eligible/public hospital only | non couvert | non couvert | non couvert | non couvert |
(PBS, co-payment applies)
Chambre commune, séjour public illimité
Chambre standard, jours illimités
Chambre standard, jours illimités
Chambre standard, jours illimités
Chambre privée/contrat, jours illimités
(state-based, often partial)
Illimité, période : par année
Illimité, période : par année
Illimité, période : par année
Illimité, période : par année
(public schemes, limited scope)
Si Medicare-eligible/public hospital only
Dental Care
Garantie | Medicare | Essentials Extras | Active Extras | Advantage Extras | Top Extras |
---|---|---|---|---|---|
Soins dentaires préventifs et courants | par défaut Faible, publics/services listés, montant limité | 60% jusqu'à 800 $/an Période : par an | 60% jusqu'à 700 $/an Période : par an | 60% jusqu'à 800 $/an Période : par an | 70% jusqu'à 1 000 $/an Période : par an |
Soins dentaires de base | par défaut Faible, actes Medicare/besoins essentiels | Inclus dans 800 $/an Période : par an | Inclus dans 700 $/an Période : par an | Inclus dans 800 $/an Période : par an | Inclus dans 1 000 $/an Période : par an |
Soins dentaires majeurs | par défaut Remboursement public limité (hospitalier) | 12 mois attente Inclus dans 800 $/an | 12 mois attente Inclus dans 700 $/an | 12 mois attente Inclus dans 800 $/an | 12 mois attente Inclus dans 1 000 $/an |
Orthodontie | non couvert Public adulte très rarement, enfants quotés | non couvert | non couvert | non couvert | 70% jusqu'à 1 700 $ (plafond vie) |
Faible, publics/services listés, montant limité
Période : par an
Période : par an
Période : par an
Période : par an
Faible, actes Medicare/besoins essentiels
Période : par an
Période : par an
Période : par an
Période : par an
Remboursement public limité (hospitalier)
Inclus dans 800 $/an
Inclus dans 700 $/an
Inclus dans 800 $/an
Inclus dans 1 000 $/an
Public adulte très rarement, enfants quotés
Vision Care
Garantie | Medicare | Seniors Essentials Extras | Seniors Active Extras | Seniors Advantage Extras | Seniors Top Extras |
---|---|---|---|---|---|
Lunettes, lentilles, chirurgie | par défaut Accès sur prescription, chirurgie enfants/urgence | 60% jusqu'à 200 $/an Par an | 60% jusqu'à 250 $/an Par an | 60% jusqu'à 300 $/an Par an | 70% jusqu'à 350 $/an Par an |
Consultation d’un optométriste | 100% Limite annuelle, prestations publiques | non couvert | non couvert | non couvert | non couvert |
Accès sur prescription, chirurgie enfants/urgence
Par an
Par an
Par an
Par an
Limite annuelle, prestations publiques
Specialist and Allied Health Care
Garantie | Medicare | Seniors Essentials Extras | Seniors Active Extras | Seniors Advantage Extras | Seniors Top Extras |
---|---|---|---|---|---|
Médecines douces | non couvert | non couvert | 60% up to $300/year $30/consult max | 60% up to $350/year $35/consult max | 70% up to $400/year $40/consult max |
Psychologue | non couvert | non couvert | 60% up to $300/year $30/consult max | 60% up to $500/year $50/consult max | 70% up to $500/year $50/consult max |
Orthophonie | non couvert | non couvert | non couvert | non couvert | non couvert |
Assurance voyage | non couvert | non couvert | non couvert | non couvert | non couvert |
$30/consult max
$35/consult max
$40/consult max
$30/consult max
$50/consult max
$50/consult max
Good to know
Who can get Australian Seniors Health Insurance: * Must be a resident of Australia. * Must be eligible for Medicare. * Must be 18 years or older to take out a policy. * Dependant children can be covered up to the age of 25 if they are studying full-time. You can add or remove family members, like a partner or children, from your policy at any time. Choose from 4 types of cover to suit your situation: * Singles – For one adult. * Couples – For you and your partner. * Single Parent – For one adult and their dependant children. * Family – For two adults and their dependant children.
What is the price of Australian Seniors health insurance in 2025?
Type of protection (household composition) | Bronze Plus Hospital + Essentials Extras | Silver Plus Hospital + Advantage Extras | Gold Hospital + Top Extras |
---|---|---|---|
Individual (1 insured) | Approx. $56/month | Approx. $98/month | Approx. $142/month |
Couple (2 insured) | Approx. $110/month | Approx. $190/month | Approx. $280/month |
Single parent family (1 adult + 2 children) | Approx. $78/month | Approx. $142/month | Approx. $197/month |
Family (2 adults + 2 children) | Approx. $135/month | Approx. $240/month | Approx. $353/month |
*Ces tarifs sont donnés à titre indicatifs. Les primes réelles peuvent différer en fonction de votre situation personnelle et des options choisies.*
👉 Compare the best health insurance offers in Australia for free.Discover the offersIs Australian Seniors health insurance accessible to new arrivals?
Australian Seniors health insurance is suitable for newly arrived residents, overseas workers, international students, or visitors, particularly if you do not yet qualify for Medicare or are facing public system waiting periods. It provides access to private care while you settle in, ensuring financial support for medical needs that may arise unexpectedly during your initial months in Australia.
- Medical care
- Reimbursement of inpatient hospital care, including doctor and specialist visits, accommodation, and surgery for all included conditions. For example, the Bronze Plus plan pays all covered costs for bone, joint, and muscle admissions, while Gold covers every clinical category without exclusions.
- Prescribed care
- Covers most in-hospital medicines (within policy terms) as well as pharmacy items through Extras cover—with annual maximums, such as $250 to $500 per year for pharmaceuticals, depending on your formula.
- Specialist care
- Access to private specialists for surgery, complex treatment (cancer therapy, heart care, dialysis), and rehabilitation—levels of inclusion will depend on the hospital and extras options selected.
- Emergency dental care
- Urgent dental surgery under general anaesthetic is covered for hospital fees (for example, as part of an inpatient event), and routine or acute outpatient dental expenses are reimbursed up to 60–70% with annual limits from $700 to $1,000.
- Medical transport
- 100% of emergency ambulance costs covered nationwide (except QLD/TAS, where state cover applies), with unlimited use for valid conditions.
- Additional costs (hospitalisation or death)
- Includes insured accommodation, prosthetic devices, in-hospital nursing, and—for top-level Extras—may include contributions to home nursing, hearing aids, and capped funeral benefits or repatriation, depending on your extras plan.
Australian Seniors health cover can be taken out for 12 months and renewed as long as eligibility is maintained. Limitations include non-coverage outside Australia and the need to use recognised providers for extras. Most plans require you to be aged 18–79 at sign-up, have valid visa or residency, and not be entitled to full Medicare benefits. Waiting times apply: generally one day for accidents, two months for most care, and up to twelve months for pre-existing conditions, major dental, hearing aids, and obstetric benefits.
Check your hospital cover specifics
Always check your product booklet for the specifics of included hospital categories, as some higher-cost services (like pregnancy, weight loss surgery, and major joint replacement) may only be on Silver Plus or Gold plans.
Does Australian Seniors health insurance cover seniors?
Australian Seniors offers health insurance plans specifically aimed at retirees and people ending group insurance coverage who need an individual health policy. The Seniors Continuity Program enables a transition from collective to individual cover without requiring new health checks or evidence of insurability, provided the application is made within 60 days after the collective contract ends. This ensures no interruption to hospital or extras coverage and preserves any waiting periods already served.
You can select among the following options under the Seniors Continuity Program:
- Bronze Plus Hospital
Admission and treatment for common illnesses and injuries, including major surgery, radiotherapy, endoscopy, and palliative care at public rates. Ambulance emergency coverage included. - Silver Hospital
Broader inpatient benefits, including cardiac care, hearing device fitting, palliative and psychiatric services (public rates for some), and a more extensive list of treatments. - Silver Plus Hospital
Enhanced access—joint replacements, insulin pumps, weight loss surgery, sleep studies—covers nearly all major hospital events except maternity and assisted reproduction. - Gold Hospital
Complete coverage of all hospital treatments with no exclusions, including pregnancy, birth, advanced surgery, and rehabilitation, with best rates in all sectors. - Seniors Essentials, Active, Advantage, and Top Extras
Extras plans providing flexible reimbursement for dental, optical, physiotherapy, psychology, hearing aids, podiatry, health aids, and pharmaceuticals. Top levels provide higher annual limits and greater reimbursement percentages for extended services and support (such as home nursing and healthy lifestyle programs).
Seniors Continuity Program: Application Deadline
To retain continuity of benefits under the Seniors Continuity Program, be sure to submit your application within 60 days after your employer-funded or group health cover concludes. For details or assistance, you can contact Australian Seniors customer support.
How does reimbursement work with Australian Seniors?
Functionality | Availability | Expert opinion |
---|---|---|
Online claim submission | ✅ | Submit claims through the website any time, with scanned receipts, for prompt processing. |
Mobile application | ❌ | No dedicated app; use the online member portal for account and claim management. |
Member portal for claim tracking | ✅ | Track claim status, limits, and payment details easily in your secure web member space. |
Benefit simulator | ❌ | No estimator is available; contact customer care or use product tables to calculate your benefit. |
Reimbursement processing time | 48h | Most claims are processed and paid directly to your account within 48 hours of receipt. |
Add or remove members without fees | ✅ | Family additions or removals can be done by phone or online without any administrative charges. |
Medical advice helpline | ❌ | There is no direct line to healthcare professionals; contact your own doctor for medical advice. |
Second medical opinion | ❌ | No specific service; arrange a second opinion yourself with your chosen provider or specialist. |
24/7 travel assistance | ❌ | There is no worldwide emergency travel assistance service included; seek help locally if overseas. |
How to contact Australian Seniors health insurance?
Reason for contact | Contact Australian Seniors |
---|---|
I want a health insurance quote 🧾 | Request a quote via this link or call 1300 029 836 (Mon–Fri 8am–8pm, select health insurance option). |
I need a certificate of insurance 🧾 | Log in to your online account for certificates or call 1300 029 836 (choose certificates/policy, Mon–Fri 8am–8pm). |
I need medical assistance 🩺 | Call 1300 029 836 (choose claims/emergency assistance, available 24/7 for urgent hospital/medical support). |
I want to report an incident or track a claim 🔍 | Visit your online claim space or call 1300 029 836 (menu: claims/service, Mon–Fri 8am–8pm). |
Australian Seniors Promo Codes
Australian Seniors promo codes | Details |
---|---|
HelloSafe promo code | -5% via HelloSafe health insurance comparison |
Note: Les codes promos sont susceptibles de changer. Pour obtenir les derniers codes promos, rendez-vous sur notre comparatif des meilleures assurances santé.
FAQ
Who can subscribe to Australian Seniors health insurance?
You can subscribe to Australian Seniors health insurance directly through the HelloSafe comparator for a streamlined process. This allows you to view and compare available plans before deciding to sign up for Australian Seniors cover.
Are there any age restrictions with Australian Seniors?
Australian Seniors is designed for customers aged 50 and over. While there is no maximum joining age for hospital policies, some extras or options may have different eligibility. It's important to check the product disclosure statement for all age-specific rules.
Can you add or remove insured members with Australian Seniors?
You can add or remove insured members—such as a spouse or dependent children—at any time by contacting Australian Seniors customer service. Changes may affect your premiums or level of cover, and supporting documents may be required.
What are the general waiting periods for Australian Seniors health insurance?
Waiting periods apply when you join or upgrade your coverage. Standard waits are 2 months for most services, 12 months for pre-existing conditions and pregnancy, and specific waits may apply to extras like major dental or hearing aids.
Are ambulance services covered by Australian Seniors?
Yes, Australian Seniors covers 100% of emergency ambulance services across Australia except in QLD/TAS, where state schemes apply. Limitations or requirements may differ depending on the state you live in and your policy level.
What makes Australian Seniors health cover different from other insurers?
Australian Seniors specialises in health insurance tailored to customers aged 50+, with a focus on value and top extras relevant to this stage of life. The cover is flexible, and products are issued and managed with the support of major health insurers, ensuring regulated standards and recognised networks.
Who can subscribe to Australian Seniors health insurance?
You can subscribe to Australian Seniors health insurance directly through the HelloSafe comparator for a streamlined process. This allows you to view and compare available plans before deciding to sign up for Australian Seniors cover.
Are there any age restrictions with Australian Seniors?
Australian Seniors is designed for customers aged 50 and over. While there is no maximum joining age for hospital policies, some extras or options may have different eligibility. It's important to check the product disclosure statement for all age-specific rules.
Can you add or remove insured members with Australian Seniors?
You can add or remove insured members—such as a spouse or dependent children—at any time by contacting Australian Seniors customer service. Changes may affect your premiums or level of cover, and supporting documents may be required.
What are the general waiting periods for Australian Seniors health insurance?
Waiting periods apply when you join or upgrade your coverage. Standard waits are 2 months for most services, 12 months for pre-existing conditions and pregnancy, and specific waits may apply to extras like major dental or hearing aids.
Are ambulance services covered by Australian Seniors?
Yes, Australian Seniors covers 100% of emergency ambulance services across Australia except in QLD/TAS, where state schemes apply. Limitations or requirements may differ depending on the state you live in and your policy level.
What makes Australian Seniors health cover different from other insurers?
Australian Seniors specialises in health insurance tailored to customers aged 50+, with a focus on value and top extras relevant to this stage of life. The cover is flexible, and products are issued and managed with the support of major health insurers, ensuring regulated standards and recognised networks.