Is Union Health Insurance Worth It in Australia? Reviews & Guide 2025
Our expert's review of Union Health
Union Health provides a robust range of hospital and extras covers tailored to suit singles, couples, and especially families seeking comprehensive private health insurance in Australia. With products spanning from Basic+ Hospital to Gold Hospital, Union Health delivers widely varying levels of hospital cover, including strong options for maternity, assisted reproduction, and high-cost procedures—provided you select the higher tiers. Excesses are clearly defined ($400–$750 yearly per person), and covers comply with government no-gap prostheses standards. Extras covers are competitive, with Family and Comprehensive Extras offering unlimited general dental, high annual and lifetime limits on major dental and orthodontics, generous physiotherapy, high-value optical benefits, mental health support, and loyalty boosts on select benefits over time. Notably, remote health and family accident support are included on advanced tiers. Processing claims is easy via mobile app, provider, or online, but Trustpilot and customer review scores are not published in available documentation. Union Health is particularly suitable for families, couples planning for pregnancy, and those valuing extensive extras flexibility. Solid in design and regulatory compliance, Union Health stands out for high dental limits and tailored covers, positioning it competitively among Australia's mid- and upper-tier health funds.
- ✅Broad extras cover including unlimited general dental
- ✅High annual limits for major dental and orthodontics
- ✅Strong maternity and assisted reproduction options
- ✅Family covers with accident support for children
- ✅Flexible claiming: app, online, provider terminals
- ✅Loyalty rewards increase certain benefits over time
- ✅Chronic disease and health management programs
- ❌Gold Hospital must be purchased with Extras cover
- ❌No published customer review or Trustpilot score
- ❌No outpatient, GP, or non-admitted specialist cover
- ❌Hospital excess per person may still be significant
- ❌No extended dependant cover with Basic or Gold Hospital
- ✅Broad extras cover including unlimited general dental
- ✅High annual limits for major dental and orthodontics
- ✅Strong maternity and assisted reproduction options
- ✅Family covers with accident support for children
- ✅Flexible claiming: app, online, provider terminals
- ✅Loyalty rewards increase certain benefits over time
- ✅Chronic disease and health management programs
Our expert's review of Union Health
- ✅Broad extras cover including unlimited general dental
- ✅High annual limits for major dental and orthodontics
- ✅Strong maternity and assisted reproduction options
- ✅Family covers with accident support for children
- ✅Flexible claiming: app, online, provider terminals
- ✅Loyalty rewards increase certain benefits over time
- ✅Chronic disease and health management programs
- ❌Gold Hospital must be purchased with Extras cover
- ❌No published customer review or Trustpilot score
- ❌No outpatient, GP, or non-admitted specialist cover
- ❌Hospital excess per person may still be significant
- ❌No extended dependant cover with Basic or Gold Hospital
- ✅Broad extras cover including unlimited general dental
- ✅High annual limits for major dental and orthodontics
- ✅Strong maternity and assisted reproduction options
- ✅Family covers with accident support for children
- ✅Flexible claiming: app, online, provider terminals
- ✅Loyalty rewards increase certain benefits over time
- ✅Chronic disease and health management programs
- What does Union Health insurance cover?
- What is the cost of Union Health health insurance in 2025?
- Is Union Health health insurance accessible to newcomers?
- Does Union Health health insurance cover seniors?
- How does reimbursement work with Union Health?
- How to contact Union Health?
- Union Health Promo Codes
- FAQ
- On the same topic
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Why trust HelloSafe? HelloSafe is an international expert in health insurance, guiding over a million users every month in their choice of cover. Our specialists have assessed the offers of 37 insurers in Australia, thoroughly analysing benefits, prices and quality of service.
What does Union Health insurance cover?
Union Health offers tailored hospital and extras covers, from Basic+ (restricted hospital and lower extras), through comprehensive Silver+ and Family options, up to full Gold with highest annual limits and loyalty boosts. Standout strengths are high rebates on dental and physio, no annual dental limit on top extras, generous family and mental health covers, and unique school accident benefits. Many policies let you select an excess level and grow limits over time. Limits include exclusions for outpatient and non-recognised providers, and some basic covers omit major dental, devices, or certain hospital treatments.
Important
for you to easily compare and make your choice, we have added a column with what the public health system reimburses.
Routine medical care
Garantie | Medicare | Basic+ Hospital / Basic Extras | Bronze+ Hospital / Healthy Options | Silver+ Family Hospital / Family Extras | Gold Hospital / Comprehensive Extras |
---|---|---|---|---|---|
Médicaments sur ordonnance | par défaut (PBS, co-payment applies) | $50/script Plafond : non renseigné | $60/script Plafond : non renseigné | $70/script Plafond : non renseigné | $60/script Plafond : non renseigné |
Hospitalisation | 100% Chambre partagée/jours illimités | 100% Chambre partagée, jours illimités | 100% Chambre partagée, jours illimités | 100% Chambre partagée, jours illimités | 100% Chambre privée/partagée, jours illimités |
Transport ambulancier | par défaut (state-based, souvent partiel) | 100% Limité selon état, max 6 000 $ air/année | 100% Limité selon état, max 6 000 $ air/année | 100% Limité selon état, max 6 000 $ air/année | 100% Limité selon état, max 6 000 $ air/année |
Soins à domicile | par défaut (public programs, scope limité) | non couvert | non couvert | non couvert | non couvert |
Analyse de laboratoire | 100% Public Medicare-eligible | non couvert | non couvert | non couvert | non couvert |
(PBS, co-payment applies)
Plafond : non renseigné
Plafond : non renseigné
Plafond : non renseigné
Plafond : non renseigné
Chambre partagée/jours illimités
Chambre partagée, jours illimités
Chambre partagée, jours illimités
Chambre partagée, jours illimités
Chambre privée/partagée, jours illimités
(state-based, souvent partiel)
Limité selon état, max 6 000 $ air/année
Limité selon état, max 6 000 $ air/année
Limité selon état, max 6 000 $ air/année
Limité selon état, max 6 000 $ air/année
(public programs, scope limité)
Public Medicare-eligible
Dental care
Garantie | Medicare | Basic Extras | Healthy Options | Mid Range Extras | Everyday Extras | Family Extras | Comprehensive Extras |
---|---|---|---|---|---|---|---|
Soins dentaires préventifs et courants | par défaut Limité, services publics, enfants surtout | 400 $/an Par an | 1 000 $/an Par an | 600 $/an Par an | Sans plafond annuel Sous-limites, par acte | Sans plafond annuel Sous-limites, par acte | Sans plafond annuel Sous-limites, par acte |
Soins dentaires de base | par défaut Obturations, détartrage, examen | Inclus dans 400 $/an Par an | Inclus dans 1 000 $/an Par an | Inclus dans 600 $/an Par an | Inclus dans sans plafond annuel Par an | Inclus dans sans plafond annuel Par an | Inclus dans sans plafond annuel Par an |
Soins dentaires majeurs | par défaut Généralement non couvert, rare adulte | non couvert | 1 000 $/an 12 mois attente | 1 000 $/an 12 mois attente | 2 000 $/an 12 mois attente, par an | 2 000 $/an 12 mois attente, par an | 3 400 $/an, jusqu’à 4 695 $ (fidélité), 12 mois attente |
Orthodontie | non couvert Adultes rarement, enfants quota | non couvert | non couvert | 700 $/an (2 100 $ vie), 12 mois attente | 700 $/an (2 100 $ vie), 12 mois attente | 850 $/an (2 550 $ vie), 12 mois attente | 1 000 $/an (2 800 $ vie), 12 mois attente |
Limité, services publics, enfants surtout
Par an
Par an
Par an
Sous-limites, par acte
Sous-limites, par acte
Sous-limites, par acte
Obturations, détartrage, examen
Par an
Par an
Par an
Par an
Par an
Par an
Généralement non couvert, rare adulte
12 mois attente
12 mois attente
12 mois attente, par an
12 mois attente, par an
Adultes rarement, enfants quota
Vision care
Garantie | Medicare | Basic Extras | Healthy Options | Mid Range Extras | Everyday Extras | Family Extras | Comprehensive Extras |
---|---|---|---|---|---|---|---|
Lunettes, lentilles, chirurgie | par défaut Prescription enfant/urgence | 180 $/an 2 mois attente, par an | 260 $/an 2 mois attente, par an | 230 $/an progressif fidélité, par an | 260 $/an bonus fidélité, par an | 260 $/an bonus fidélité, par an | 260–290 $/an augmente avec fidélité, par an |
Consultation d’un optométriste | 100% Consultation publique, plafond annuel | non couvert | non couvert | non couvert | non couvert | non couvert | non couvert |
Prescription enfant/urgence
2 mois attente, par an
2 mois attente, par an
progressif fidélité, par an
bonus fidélité, par an
bonus fidélité, par an
augmente avec fidélité, par an
Consultation publique, plafond annuel
Specialist and Paramedical Care
Garantie | Medicare | Basic Extras | Healthy Options | Mid Range Extras | Everyday Extras | Family Extras | Comprehensive Extras |
---|---|---|---|---|---|---|---|
Médecines douces | non couvert Pas de remboursement Medicare | 33 $/session, 2 mois attente, $100/an max | 60% remboursé, max 150 $/an | 60% remboursé, max 350 $/an | 60% remboursé, max 400 $/an | 60% remboursé, max 400 $/an | 60% remboursé, max 400 $/an |
Psychologue | non couvert MBS limit for eligibles only | 75 $/consult, max 225 $/an, 2 mois attente | 250 $/an, 2 mois attente | 250 $/an, 2 mois attente | 400 $/an, 2 mois attente | 400 $/an, 2 mois attente | 400 $/an, 2 mois attente |
Orthophonie | non couvert Services for children via MBS only | non couvert | non couvert | non couvert | non couvert | non couvert | 400 $/an, 2 mois attente |
Assurance voyage | non couvert Aucun remboursement à l'étranger | non couvert | non couvert | non couvert | non couvert | non couvert | non couvert |
Pas de remboursement Medicare
MBS limit for eligibles only
Services for children via MBS only
Aucun remboursement à l'étranger
Good to know
Who can join Union Health: - Any Australian resident - Must be eligible for Medicare - Minimum age to join is 18 - Dependant children can be covered up to the age of 31, subject to certain conditions. You can add or remove family members (like a partner or children) from your policy at any time. Choose from 4 types of cover to suit your needs: - Single – For just you - Couple – For you and your partner - Single Parent – For one adult and your dependent children - Family – For two adults and your dependent children
What is the cost of Union Health health insurance in 2025?
Type of protection (household composition) | Basic+ Hospital + Basic Extras | Silver+ Family Hospital + Family Extras | Gold Hospital + Comprehensive Extras |
---|---|---|---|
Individual (1 insured) | Approx. $55/month | Approx. $110/month | Approx. $158/month |
Couple (2 insured) | Approx. $105/month | Approx. $210/month | Approx. $312/month |
Single parent family (1 adult + 2 children) | Approx. $77/month | Approx. $157/month | Approx. $227/month |
Family (2 adults + 2 children) | Approx. $138/month | Approx. $265/month | Approx. $375/month |
*Ces tarifs sont donnés à titre indicatifs. Les primes réelles peuvent différer en fonction de votre situation personnelle et des options choisies.*
👉 Compare the best health insurance offers in Australia for free.Discover the offersIs Union Health health insurance accessible to newcomers?
Union Health is particularly relevant for new arrivals, foreign workers, students, and international visitors who do not yet qualify for Medicare or need private medical support while waiting for public system access. It offers comprehensive protection for health needs during the critical first months in Australia.
- Medical care Benefit for inpatient treatment such as hospital doctor’s and specialist fees, accommodation, and surgery. For example, Bronze+ Hospital reimburses costs for procedures like hernia repair, while Gold Hospital covers all clinical categories including maternity and cardiac surgery.
- Prescribed care In-hospital pharmaceuticals are covered, plus reimbursement for prescriptions under extras up to limits (e.g. $50–$70 per script, $200–$400 per year depending on cover).
- Specialist care Access to private hospital specialists and a wide range of procedures—key diseases and surgeries included up to your policy’s annual limit. For example, orthopaedic or cancer treatments, subject to waiting periods and policy restrictions.
- Emergency dental care Hospital costs for dental surgery under anaesthetic are covered, and outpatient dental treatment is reimbursed up to $400–$3,400/year depending on extras formula and seniority of cover.
- Medical transport Emergency ambulance is included in all hospital covers; family extras also include limited air ambulance and state-based coverage, up to $6,000/year for air transport when included.
- Additional expenses (hospitalisation or death) Extras products contribute towards hearing aids ($1,500–$2,000/3 years), health management, and accident programs (e.g. school accident cover); hospital coverage can also include remote access travel and accommodation reimbursement for eligible events.
Hospital and extras policies are typically renewable annually, with no published maximum contract length. Eligibility requires legal residency/visa and usually being under the age of 65 at joining. Waiting periods apply: 1 day for accidents, 2 months for most standard benefits, 12 months for pre-existing conditions, obstetrics, and certain high-cost extras. Treatment overseas and outpatient (non-admitted) care are not covered by hospital plans.
Minimising out-of-pocket costs
Check that your specialists and hospitals are part of the Access Gap or agreement network to minimise personal out-of-pocket costs—ask for informed financial consent before any procedure.
Does Union Health health insurance cover seniors?
Union Health offers dedicated transition arrangements for retirees and those whose group health insurance is ending, ensuring continued access to private health cover adapted to individual needs. The Union Health Continuity Benefit allows eligible former group plan members to convert to individual insurance without medical screening, provided the application is received within 60 days of losing group coverage. This mechanism preserves waiting periods already served, avoiding coverage gaps and immediate benefit loss.
Several options under the Union Health Continuity Benefit allow seniors and retirees to select a level of cover best suited to their health and financial circumstances:
- Basic+ Hospital
- Entry-level cover for essential surgeries and routine inpatient admissions; includes emergency treatments and statutory support for psychiatric, palliative, and rehab care.
- Bronze+ Hospital
- Mid-range cover for a wide array of medical and surgical treatments, including cancer care, musculoskeletal, and select chronic diseases; some specialist services remain restricted.
- Silver+ Family Hospital
- Expanded coverage including pregnancy, assisted reproductive services, hearing support, and diabetes management; designed for families but suitable for seniors seeking broader inpatient protection.
- Silver+ No Pregnancy
- Like Silver+ Family but excludes maternity and assisted reproductive treatments; includes cataract, heart, and device-related procedures.
- Gold Hospital
- Highest available cover with all Medicare clinical categories included—comprehensive inpatient benefits covering chronic, major, or complex health needs with a standard excess.
- Basic, Healthy Options, Mid Range, Everyday, Family, and Comprehensive Extras
- Extras covers tailored to various needs, providing benefits for dental care, optical, therapies (physio, chiro, massage), psychology and mental health services, pharmacy, hearing aids, and health management, with limits and included services increasing at each tier. Loyalty bonuses available for longer-term members, higher cover tiers include broader and higher annual/lifetime limits.
Union Health Continuity Benefit
Under the Union Health Continuity Benefit, members must submit a conversion request within 60 days of losing group or employer coverage. This secures preservation of waiting periods and makes all levels of Union Health hospital and extras cover accessible from the start date of your new contract.
How does reimbursement work with Union Health?
Functionality | Availability | Expert opinion |
---|---|---|
Online claim submission | ✅ | Submit claims via the website, mobile app, or by uploading scanned receipts for fast processing. |
Mobile application | ✅ | Use the app to claim, view limits, check cover details, or find healthcare providers easily. |
Member portal for claim tracking | ✅ | Monitor claim progress, track annual benefit usage, and update details securely in your online account. |
Benefit simulator | ❌ | No online simulator; calculate your expected benefits using cover tables or contact support for help. |
Reimbursement processing time | 48h | Most claims are paid within 48 hours, so approved benefits quickly reach your nominated bank account. |
Add or remove members without fees | ✅ | You can update member details, such as adding dependants or partners, without incurring any fees. |
Medical advice helpline | ❌ | There is no health helpline; consult your usual healthcare provider for medical questions or advice. |
Second medical opinion | ❌ | Union Health does not offer a second opinion program; arrange these services with your doctor directly. |
24/7 travel assistance | ❌ | There is no emergency international assistance; arrange travel health support with your own provider. |
How to contact Union Health?
Reason for contact | Contact Union Health |
---|---|
I want a health insurance quote 🧾 | Request online via this link or call 1300 661 283 (Mon–Fri 8:00am–6:00pm, menu “join or get a quote”). |
I need a certificate of insurance 🧾 | Log in to your online account or call 1300 661 283 (Mon–Fri 8:00am–6:00pm, menu “membership/services”). |
I need medical assistance 🩺 | For medical support, call 1300 661 283 (choose claims/emergency, Mon–Fri 8:00am–6:00pm). For urgent care, contact your healthcare provider or dial 000. |
I want to report an incident or track a claim 🔍 | Access your online claim portal to manage or check claims, or phone 1300 661 283 (menu “claims/benefits,” Mon–Fri 8:00am–6:00pm). |
Union Health Promo Codes
Union Health promo codes | Details |
---|---|
HelloSafe promo code | -5% via HelloSafe health insurance comparison |
Note: Les codes promos sont susceptibles de changer. Pour obtenir les derniers codes promos, rendez-vous sur notre comparatif des meilleures assurances santé.
FAQ
Who can subscribe to Union Health insurance?
You can subscribe to Union Health directly through the HelloSafe comparator, enabling you to compare plans and sign up online based on your eligibility and requirements.
Are there any age restrictions with Union Health?
Union Health does not impose a strict minimum or maximum age for joining. Dependent children can generally stay on a family policy until age 31 if they are unmarried and not in a de facto relationship, but this varies based on student status and cover type.
Can you add or remove insured members with Union Health?
You can add or remove insured members such as spouses or dependent children at any time by contacting Union Health. Changes become effective once processed and may impact your premiums or policy inclusions.
Does Union Health cover the cost of ambulance services?
Most Union Health policies provide ambulance cover depending on the state you reside in and your hospital or extras position. Coverage usually includes emergency ambulance transportation and may have annual limits or different rules for air ambulance or certain states.
What is the extras cover rollover or loyalty benefit?
Union Health offers extras covers with loyalty increases, where annual benefit limits for major dental, orthodontics, optical, and some therapies increase the longer you hold your policy. This helps policyholders get greater value over time as their membership continues.
How does Union Health handle waiting periods when switching from another fund?
If you transfer to Union Health from another Australian health insurer with equivalent cover, any waiting periods you've already served are generally recognised. Waiting periods will only apply for higher cover or new services not previously held.
Who can subscribe to Union Health insurance?
You can subscribe to Union Health directly through the HelloSafe comparator, enabling you to compare plans and sign up online based on your eligibility and requirements.
Are there any age restrictions with Union Health?
Union Health does not impose a strict minimum or maximum age for joining. Dependent children can generally stay on a family policy until age 31 if they are unmarried and not in a de facto relationship, but this varies based on student status and cover type.
Can you add or remove insured members with Union Health?
You can add or remove insured members such as spouses or dependent children at any time by contacting Union Health. Changes become effective once processed and may impact your premiums or policy inclusions.
Does Union Health cover the cost of ambulance services?
Most Union Health policies provide ambulance cover depending on the state you reside in and your hospital or extras position. Coverage usually includes emergency ambulance transportation and may have annual limits or different rules for air ambulance or certain states.
What is the extras cover rollover or loyalty benefit?
Union Health offers extras covers with loyalty increases, where annual benefit limits for major dental, orthodontics, optical, and some therapies increase the longer you hold your policy. This helps policyholders get greater value over time as their membership continues.
How does Union Health handle waiting periods when switching from another fund?
If you transfer to Union Health from another Australian health insurer with equivalent cover, any waiting periods you've already served are generally recognised. Waiting periods will only apply for higher cover or new services not previously held.